PhotoRobot Privacy Policy

This document details the PhotoRobot Privacy Policy: Version 1.0 — PhotoRobot Edition (Public Version), uni-Robot Ltd., Czech Republic.

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1. Introduction - PhotoRobot Privacy Policy

This Privacy Policy explains how uni-Robot Ltd. (“PhotoRobot”, “we”, “us”, “our”) collects, uses, stores and protects personal data when you use:

PhotoRobot Controls Cloud
PhotoRobot Cloud 2.0
PhotoRobot website
PhotoRobot Controls Local (CL) when connected to cloud services
any related online interfaces, APIs or content

Your privacy is important to us. We process personal data in accordance with:

GDPR (EU Regulation 2016/679)
Czech data protection laws
industry-standard security practices

If you do not agree with the practices described in this policy, please discontinue the use of our services.

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2. Data We Collect

We collect only the data necessary to provide and improve our services.

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2.1. Data you provide directly

Name, surname
Company details
Email address
Telephone number
Billing and payment information (processed via secure providers)
Account login credentials
Content you upload to the Service (images, metadata, project files)

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2.2. Data collected automatically

IP address
Device identifiers
Browser type and version
Operating system
Access timestamps
Usage logs (e.g., errors, API calls, operations inside Cloud/CL)

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2.3. Data from PhotoRobot Robots

Some PhotoRobot Robots may send technical telemetry, including:

firmware version
device health metrics
motor/load diagnostics
system logs for troubleshooting

No personal data is collected by Robots unless you intentionally upload such content.

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3. How We Use Your Data

We use your data for the following purposes:

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3.1. To provide the Service

account creation and authentication
processing and storing visual content
enabling cloud workflows
enabling CL ↔ Cloud 2.0 synchronization
customer support and maintenance

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3.2. To improve and secure the Service

troubleshooting and diagnostics
load balancing
product development
security monitoring

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3.3. To communicate with you

service updates
billing notifications
technical or security alerts

Marketing communication is optional and requires separate consent.

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4. Legal Bases for Processing

We process personal data based on the following legal grounds:

Performance of a contract (art. 6(1)(b) GDPR)
Legal obligation (accounting, taxation)
Legitimate interest (security, service improvement, fraud prevention)
Consent, only where required (e.g., newsletters, cookies)

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5. Sharing and Disclosure of Data

We do not sell personal data.

We only share data with:

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5.1. Service Providers (Sub-Processors)

These providers help us operate our services:

Google Cloud Platform (hosting)
email delivery providers
analytics tools
customer support systems (ticketing tools)

A constantly updated list will be available in the Sub-Processor List.

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5.2. Legal Requirements

We may disclose data if required by:

law
court order
administrative authority

Always within the limits of applicable legislation.

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6. International Data Transfers

We operate primarily from the European Union.

Some sub-processors (e.g., Google Cloud) may store or process data outside the EU.

In such cases, PhotoRobot ensures protection through:

Standard Contractual Clauses (SCC 2021)
supplementary technical & organizational measures
strict access controls

Full details are provided in the Data Processing Agreement (DPA).

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7. Data Retention

We retain data only as long as necessary for:

service provision
fulfillment of legal obligations
resolving disputes
enforcing agreements

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Account & cloud data

Deleted 30 days after account cancellation, unless required otherwise.

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Logs & diagnostics

Retained for a limited technical period, usually 30–180 days.

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8. Your Rights

You have the right to:

access your personal data
request correction of inaccurate data
request deletion (“right to be forgotten”)
restrict processing
object to processing
data portability
withdraw consent (where applicable)

To exercise your rights: legal@photorobot.com

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9. Security Measures

We use industry-standard security practices, including:

encrypted TLS communication
secure access tokens
isolated storage environments
role-based access control
regular security audits
Google Cloud Platform certifications (ISO 27001, 27017, 27018, etc.)

No system is 100% secure, but we continuously improve and monitor our environment.

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10. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

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11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes become effective once published on this page.

Material changes will be announced via email or in-product notice.

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12. Contact Information

For privacy-related inquiries:

uni-Robot Ltd.
Vodičkova 710/31
110 00 Prague 1
Czech Republic

Email: legal@photorobot.com
Email: info@photorobot.com